Our purpose is to bring water to life, by supporting the lives of people and the places they love for generations to come. Our team of c.4,000 amazing colleagues works around the clock to deliver over 1 billion litres of water to 4.3 million people every day. We also support an additional 10 million people who visit the South West each year – making our services vital to both residents and tourists. Nationally, we also serve over 200,000 business customers across England through our non-household businesses.
We deliver services that are crucial to daily life which means we are not just a utility provider, we’re part of the fabric of local communities. Our teams live and work where we serve, so we’re closely connected to the people and places that make each community unique. We work with community groups to ensure people have a voice in shaping services that matter to them.
Our community commitments are set within our Community Relations & Investment Policy.
Our social programmes deliver impact across three key stakeholder groups: